Ordering & Shipping
Placing your Order
G&L Clothing accepts the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
G&L Clothing accepts money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. G&L Clothing cannot guarantee the availability of a product by the time funds clear or payment is received. G&L Clothing will charge a $25 fee on all returned checks.
For a multiple product order, G&L Clothing will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. G&L Clothing reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Most orders received before 12:00 PM will ship the same day, provided the product ordered is in stock, or by the next business day if your order is received after 12:00pm. Orders received on Saturday, Sunday or any major holiday may be processed, but will not ship until the next business day. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. G&L Clothing will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. Consider any shipping or transit time offered to you only as an estimate. G&L Clothing encourages you to order in a timely fashion to avoid delays caused by shipping or product availability. You may cancel your order at any time prior to shipping.
G&L Clothing offers FREE SHIPPING on orders over $49 via UPS Ground. For orders less than $49 a flat rate of $8.00 will be charged for standard shipping. We also offer UPS 2-Day Air shipping; please visit the checkout page to calculate your shipping rate.
Below is an map of estimated ground shipping times from our location in Des Moines, Iowa. We cannot guarentee the exact arrive of merchandise since our carriers may experience delays during peak shipping times.
Returns and Replacements
We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 30 days of receipt of merchandise.